Terms & Conditions for 111k — Know the Rules

1 Eligibility and Account Registration

Access to and use of the 111k platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 21 years of age. 111k applies a minimum age of 21 for all account holders, in line with responsible gaming standards. Players who are found to be underage will have their accounts closed immediately and any funds held may be forfeited.
• You are accessing the platform from a jurisdiction where online gambling is not prohibited by applicable law. It is your sole responsibility to verify whether online betting is lawful in your location before registering.
• You are registering as an individual for personal, non-commercial use only. Corporate, syndicate, or agency registrations are not permitted without prior written consent from 111k.
• You are not registered on any self-exclusion list operated by 111k or any affiliated responsible gaming programme.
• You are not acting as an agent for or on behalf of any third party when placing bets or using any platform feature.

One Account Per Player

Each individual player is permitted to hold one (1) 111k account only. The creation of duplicate accounts — whether under the same name, email address, mobile number, payment method, device, or IP address — is strictly prohibited. Where duplicate accounts are identified, 111k reserves the right to close all associated accounts, void any pending bets, and withhold any balances pending investigation.

2 Account Management and Security

When you register an account with 111k, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, email address, and mobile phone number. You must notify 111k promptly if any of this information changes.

Account Credentials

You are solely responsible for maintaining the confidentiality of your 111k login credentials, including your username and password. You must not share your account credentials with any other person. 111k will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

• Use a unique, strong password that is not shared with any other online service.
• Do not access your 111k account from shared or public computers or devices.
• Log out of your account fully after each session, particularly on mobile devices.
• Contact 111k support immediately at [email protected] if you suspect unauthorised access to your account.

Account Verification (KYC)

As part of our commitment to platform security and responsible gaming compliance, 111k operates a Know Your Customer ("KYC") verification process. Players may be required to submit one or more of the following documents before withdrawals are processed or at any stage of their account lifecycle:

• Government-issued photo identification (National ID Card, Passport)
• Proof of address (utility bill, bank statement dated within the last three months)
• Proof of payment method ownership (screenshot of bKash/Nagad wallet registered to your name)
• Source of funds documentation, where large or unusual transaction volumes are identified

Failure to complete KYC verification within a reasonable time following a request from 111k may result in temporary suspension of withdrawal functionality or, in persistent cases, account closure.

3 Deposits, Withdrawals, and Payments

Accepted Payment Methods

111k accepts deposits and processes withdrawals exclusively through the following payment channels for players based in Bangladesh:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Local Bank Transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

All transactions are denominated in Bangladeshi Taka (৳). 111k does not accept cryptocurrency payments or international card transactions at this time.

Deposit Rules

• Minimum deposit: ৳200
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted and will be returned to source.
• Deposits are typically credited to your 111k wallet within 60 seconds of confirmation from the payment provider.
• 111k does not charge fees for standard deposits, though your mobile financial service provider may apply their own transaction charges.

Withdrawal Rules

• Minimum withdrawal: ৳500
• Withdrawals will only be processed to the same payment method used for the player's most recent deposit, wherever technically possible.
• Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically processed within 30 minutes during business hours. Bank transfer withdrawals may take 1–3 business days.
• Players must complete KYC verification before their first withdrawal is processed.
• 111k reserves the right to request additional documentation before processing any withdrawal it deems unusual in size or frequency.

4 Betting and Gaming Rules

All bets and wagers placed on the 111k platform are subject to the specific rules applicable to the relevant sport, event, or casino game. By placing a bet, you confirm that you have read and understood the applicable rules.

Sports Betting

• Bets are accepted up until the published market suspension time for each event. In-play bets are accepted subject to real-time market availability and may be suspended at any time.
• In the event of a game or match being abandoned, postponed, or cancelled, 111k will apply the settlement rules applicable to the specific sport. Generally, cricket matches are settled as void if they do not reach a minimum number of overs as specified in the relevant market rules.
• 111k reserves the right to void any bet placed at an erroneous price where a manifest error in odds compilation is identified. Players will be notified of voided bets and their stake will be returned.
• Maximum bet limits apply per market and per event. These limits may vary based on player account status and the specific event. 111k reserves the right to reduce maximum bet limits for individual accounts without prior notice.

Casino and Slot Games

• All casino and slot game outcomes are determined by certified Random Number Generator (RNG) software provided by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi.
• 111k does not interfere with game outcomes at any stage. The RNG outputs are independently verified and cannot be influenced by player action, bet size, or account status.
• In the event of a game malfunction or software error during a live session, the affected round will be declared void and any stake involved will be returned to the player's account balance. No claim may be made for winnings arising from a demonstrably malfunctioning game session.
• Game-specific rules, including paytables, bonus feature triggers, and return-to-player (RTP) percentages, are displayed within each individual game interface and form part of the applicable game rules.

5 Bonuses, Promotions, and Wagering Requirements

111k offers promotional bonuses, free bets, reload offers, and seasonal promotions from time to time. Each promotion is governed by its own specific terms and conditions, which are published alongside the offer and must be read carefully before opting in. The following general principles apply to all 111k promotions:

• Bonuses are available to verified players who have completed KYC and are in good standing with 111k.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address unless explicitly stated otherwise.
• Wagering requirements must be met within the validity period specified for each bonus. Bonus funds and any associated winnings that remain at the expiry of the validity period will be removed from the player's account without compensation.
• Different game types contribute at different rates towards wagering requirements. Typically: slots contribute 100%, live casino games contribute 10%, and sports bets contribute 100% on selections with minimum odds of 1.50. Specific contribution rates are published with each offer.
• 111k reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice, provided that existing bonus balances actively being wagered will be honoured until the validity period expires or requirements are met.

6 Responsible Gaming and Player Protection

111k is committed to providing a safe, responsible, and enjoyable gaming environment. We recognise that for a small proportion of players, gambling can become problematic. The following tools and policies are in place to support player wellbeing across Bangladesh:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Requests to reduce a limit take effect immediately. Requests to increase a limit are subject to a 72-hour cooling-off period.
• Session Time Reminders: Players may configure notifications that alert them when a pre-set session duration has been reached.
• Cooling-Off Period: Players may request a temporary account suspension of between 24 hours and 6 weeks via the support team. During a cooling-off period, the account cannot be reopened before the period expires.
• Self-Exclusion: Players who wish to permanently close their 111k account may request self-exclusion at any time. Self-exclusion is permanent and cannot be reversed. Any remaining balance will be returned to the player's verified payment method.
• Reality Checks: On-screen notifications may be activated to provide regular reminders of time spent and net betting activity during a session.

Players who are concerned about their gambling behaviour or that of someone they know are encouraged to contact our 24/7 support team via live chat or email at [email protected]. Further guidance is available on our dedicated Responsible Gaming page.

7 Prohibited Conduct and Fraud Prevention

The following activities are strictly prohibited on the 111k platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Creating multiple accounts for the purpose of claiming bonuses more than once or circumventing account restrictions.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, navigate the platform, or exploit any system feature.
• Engaging in matched betting, arbitrage betting, or any systematic strategy specifically designed to exploit promotional offers without genuine gambling intent.
• Colluding with other players, including chip dumping in poker, coordinated live casino play, or sharing account credentials to circumvent per-account limits.
• Making deposits using payment methods that are not registered in your own name, or using stolen, fraudulent, or unauthorised payment credentials.
• Exploiting software errors, display bugs, or underpayment glitches. Any winnings derived from a technical error are void and must be returned to 111k on demand.
• Engaging in money laundering or using the 111k platform to process funds of illicit origin. 111k is required by international standards to report suspicious financial activity.
• Threatening, harassing, or abusing any 111k staff member or other player in any communication channel.

8 Intellectual Property

All content on the 111k platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, game interfaces, and software — is the property of 111k or its content and technology suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 111k platform for personal, non-commercial betting and gaming purposes only. This licence does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any 111k content without prior written authorisation.
• Use any data mining, scraping, crawling, or similar automated data extraction method on any part of the platform.
• Frame or embed any portion of the 111k website within another website or application without explicit written consent.
• Reverse-engineer, decompile, or disassemble any software component of the 111k platform.

Any unauthorised use of 111k intellectual property will result in immediate account termination and may give rise to legal action.

9 Privacy and Data Protection

111k collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and should be read alongside them. By registering an account, you consent to the collection and processing of your personal data as described therein.

Key data protection principles applied at 111k include:

• Personal data is collected only to the extent necessary for account management, payment processing, identity verification, and regulatory compliance.
• Player data is never sold to third-party marketing companies.
• All data in transit is protected by 256-bit SSL/TLS encryption.
• Data at rest is stored on secured servers with access limited to authorised 111k personnel on a need-to-know basis.
• Players have the right to request access to their personal data, request correction of inaccurate records, and in certain circumstances request deletion of their data, subject to applicable legal and regulatory retention obligations.

Data requests and privacy-related inquiries should be directed to [email protected].

10 Limitation of Liability

To the maximum extent permitted by applicable law, 111k and its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

111k's total aggregate liability to any player for any claim arising out of or relating to these Terms or the use of the platform shall not exceed the total net deposits made by that player to their 111k account in the twelve (12) calendar months immediately preceding the date on which the claim arose.

111k does not warrant that:

• The platform will be available without interruption, error, or delay at all times;
• Any specific game, market, or feature will remain available indefinitely;
• Information displayed on the platform (including odds, scores, and statistics) is free from errors or inaccuracies at all times.

11 Account Suspension and Termination

111k reserves the right to suspend or permanently close any player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms or any applicable game-specific or promotion-specific rules.
• Provision of false, misleading, or incomplete information during registration or KYC verification.
• Identification of fraudulent activity, money laundering attempts, or any conduct that poses a risk to the integrity of the platform.
• Receipt of a legally valid request from a competent authority or law enforcement body.
• A player's death, subject to the proper administration of their estate and applicable law.

Where an account is closed due to breach of these Terms, 111k reserves the right to retain any balance in the account pending investigation. Where the balance is determined to have been accrued through fraudulent conduct, it will be forfeited. Where no wrongdoing is established following investigation, the verified balance will be returned to the player's registered payment method.

Players may voluntarily close their account at any time by contacting the 111k support team. Upon closure, any real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player's verified payment method within five (5) business days.

12 Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which 111k holds its international offshore gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably through 111k's internal complaints procedure shall be referred to binding arbitration in accordance with the rules of an internationally recognised arbitration body.

Internal Complaints Procedure

If you have a complaint regarding any aspect of the 111k platform, please follow these steps:

1. Contact the 111k support team via live chat or email at [email protected], clearly describing the nature of your complaint and providing any relevant account details or transaction references.
2. 111k will acknowledge your complaint within 24 hours and provide a substantive response within five (5) business days.
3. If you are not satisfied with the response, you may escalate your complaint to the 111k compliance team by clearly stating that you are escalating. Escalated complaints will receive a final position from 111k within ten (10) business days.

111k is committed to resolving all disputes fairly and transparently. We aim to reach a satisfactory resolution for all parties at the earliest opportunity.

13 Amendments to These Terms

111k reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 111k will notify registered players via the email address associated with their account and/or via a notice displayed prominently on the platform for a period of no less than seven (7) days prior to the changes taking effect.

It is your responsibility to review these Terms periodically. The most current version of the Terms will always be accessible at https://111k.io/terms-conditions. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

If you do not agree to any amended Terms, you must cease using the platform and may request account closure as described in Section 11. Continued use of the 111k platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

14 Contact Information

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the 111k support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 365 days a year via the chat widget within your logged-in 111k account
• Coverage: Serving players across all eight divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh

21+ Only 111k operates under an international offshore gaming licence. Please gamble responsibly. These Terms were last reviewed and updated on 1 January 2026.